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ReviewSubmitBackgroundCheck

Reviewing & Submitting Background Checks

WHAT IS IT?

Reviewing and submitting background checks allows you to send the volunteer applicant to Background Investigative Bureau (BIB) to have a background check completed on them. If background checks have a Pending or Received status for an extended amount of time action will need to be taken by BIB. 

HOW TO REVIEW AND SUBMIT A BACKGROUND CHECK

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1. Choose your Parent Association page from the drop down in the upper right-hand side of the page

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2. From the Navigation Menu click on RiskMGT > Manage Applicants

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3. Click on the Background Checks tab

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4. On the Background Checks tab, you will be able to submit an applicant to BIB to process a background check. Select the check box next to the applicant's name and select Review Submission

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5. Select the Background Check Package (BC_Package)

 

6. Then click the Transmit These Checks button

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7. View the programs the applicant is currently assigned to by click the View button

 

8. View the applicant's contact information

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9. View Expiration Date

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10. View the Status of the background check. Status options include:

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  • Received – BIB has received the background check application 

  • Review – The background check is ready to be reviewed by RiskMGT admin (if you need admin permissions please contact BIB at clientservices@bib.com

    • Depending on account set-up in BIB some background checks will need to be reviewed before they can be considered as approved. 

    • In order to review and approve/deny the background check you will need permissions set in BIB 

  • Pending – The application is still being submitted (if this status shows for more than 5 business days contact BIB support at clientservices@bib.com to confirm they have received the check) 

  • Exception – This is a duplicate application (contact clientservices@bib.com to ensure this check goes through along with the original) 

  • Error – There was an error on the application that returned incorrect information to BIB. These can be edited within RiskMGT by selecting edit next to the applicant’s name 

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Did this help? If not, click "No" to contact support. 

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Thank you for your feedback!

ASSIGN COACHES TO A PROGRAM

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1. From the navigation menu, click on RiskMGT > Manage Applicants

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2. Select the check box next to the CLEARED volunteers name (Step 1: Select Applicants)

 

3. Then select the associated program(s) for that volunteer (Step 2: Select one or more programs to assign your selected applicants)

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4. Click the Assign Coaches & Volunteers button. Coaches and Volunteers will now be assigned to the programs you selected in Step 3 above

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Did this help? If not, click "No" to contact support. 

Yes

Thank you for your feedback!

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