


InCare - Communication/Media
Communication Overview Video 23 min
Questions From Your Childcare Director Peers
Q: How do I send a message to the Emergency Contacts that my families have entered? :55 Video

Q: A parent isn't receiving emails. What should I do? 1:24 Video

Q: How do I add a PDF to a message? 2:07 Video
Click Here to Get Started with Check In/Out!

Susan
PLAYERSPACE
Tutor
Hey there! We all know that the best way to engage your parents and participants is through strong communication and sharing photos and videos.
PLAYERSPACE's messaging platform makes it easy to communicate with your parents to keep them up-to-date on all that is happening in your programs!
On this page, you will learn how to:
› Upload media on the PLAYERSPACE mobile app
› Send Emails and Text Messages
› Create Custom Templates
› Build Custom Recipient Lists
› Review Opt-Outs and Bounces
Q: How can I tell if parents have received my emails? 1:39 Video
Q: I created a template in one program, but it isn't available in my other program. How can I make templates available in all programs? 1:44 Video
Training Topics - Communication/Media
› Customize Emails to Parents and Counselors - Use our drag and drop feature to send emails to your program participants
› Fastest Way to Email Login and Schedule Information - Utilize merge tags to send personalized information through a mass email
› View Merge Tag Descriptions - Understand merge tags and when to use them to communicate most effectively and efficiently
› Ensure Emails are Being Delivered - Use the Opt-outs and Bounces report to track opens, clicks, and bounces
› Email Previous Program Participants - Create custom email lists to market new programs and registration dates
› Email Additional Family Members - Include relatives on important league updates such as schedule adjustments
› View Message Recipient Option Descriptions - Understand message recipient options