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Reviewing & Submitting Background Checks

WHAT IS IT?

Reviewing and submitting background checks allows you to send the volunteer applicant to Background Investigative Bureau (BIB) to have a background check completed on them. If background checks have a Pending or Received status for an extended amount of time action will need to be taken by BIB. 

HOW TO REVIEW AND SUBMIT A BACKGROUND CHECK

1. Choose your Parent Association page from the drop down in the upper right-hand side of the page

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2. From the Navigation Menu click on RiskMGT > Manage Applicants

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3. Click on the Background Checks tab

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4. On the Background Checks tab, you will be able to submit an applicant to BIB to process a background check. Select the check box next to the applicant's name and select Review Submission

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5. Select the Background Check Package (BC_Package)

 

6. Then click the Transmit These Checks button

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7. View the programs the applicant is currently assigned to by click the View button

 

8. View the applicant's contact information

9. View Expiration Date

10. View the Status of the background check. Status options include:

  • Received – BIB has received the background check application 

  • Review – The background check is ready to be reviewed by RiskMGT admin (if you need admin permissions please contact BIB at clientservices@bib.com

    • Depending on account set-up in BIB some background checks will need to be reviewed before they can be considered as approved. 

    • In order to review and approve/deny the background check you will need permissions set in BIB 

  • Pending – The application is still being submitted (if this status shows for more than 5 business days contact BIB support at clientservices@bib.com to confirm they have received the check) 

  • Exception – This is a duplicate application (contact clientservices@bib.com to ensure this check goes through along with the original) 

  • Error – There was an error on the application that returned incorrect information to BIB. These can be edited within RiskMGT by selecting edit next to the applicant’s name 

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Did this help? If not, click "No" to contact support. 

ASSIGN COACHES TO A PROGRAM

1. From the navigation menu, click on RiskMGT > Manage Applicants

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2. Select the check box next to the CLEARED volunteers name (Step 1: Select Applicants)

 

3. Then select the associated program(s) for that volunteer (Step 2: Select one or more programs to assign your selected applicants)

4. Click the Assign Coaches & Volunteers button. Coaches and Volunteers will now be assigned to the programs you selected in Step 3 above

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Did this help? If not, click "No" to contact support.