SwimWins - Training

SwimWins - Messaging

Messaging Training Video 27 min

Questions From Your Aquatics Director Peers

Q: How can I tell if parents have received my emails? 1:49 Video

Q: I created a template in one program, but it isn't available in my other program. How can I create templates so they are available in all programs? :54 Video

Q: How do I add a PDF to a message? 1:52 Video

Click Here for Help for Instructors!

Training Topics - Messaging

› Customize Emails to Parents and Instructors - Use our drag and drop feature to send emails to your program participants

› Send Welcome Letter - Automatically inform parents on what to expect this session

› Fastest Way to Email Roster and Schedule Information - Utilize merge tags to send personalized information through a mass email

› What are Merge Tags? - Understand merge tags and when to use them to communicate effectively and efficiently

› Email Previous Program Participants - Create custom email lists to market new programs and registration dates

› Ensure Emails are Being Delivered - Use the Opt-Outs and Bounces report to track opens, clicks, and bounces

› Email Additional Family Members - Include relatives on important session updates, such as cancellations

Brian

PLAYERSPACE

Assistant Swim Instructor

Hey there! Now that you have learned how to add instructors, manage groups, and complete evaluations, let's talk about communication! PLAYERSPACE's messaging platform allows you to send personalized emails and text messages to families that are enrolled in your programs.

Here you will learn how to:

› Send a Welcome Letter

› Send Emails and Text Messages

› Create Custom Templates

› Build Custom Recipient Lists

› Review Opt-Outs and Bounces

Come learn with me!

Q: A parent isn't receiving emails. What should I do? 1:18 Video

Q: How can I send parents information on their children? 2:04 Video